Privacy policy

KSUVA ("we," "us," or "our") operates this online store and website, including all data, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the "Services").

1. INFORMATION WE COLLECT

We collect the following types of personal information:

  • Contact information (name, email, phone, shipping address)
  • Financial information (payment details)
  • Account information (username, password)
  • Transaction data (purchase history, order details)
  • Device and browsing information (IP address, browser type, cookies)

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process and fulfill your orders
  • Communicate with you about your orders and our services
  • Send marketing communications (with your consent)
  • Prevent fraud and ensure security
  • Comply with legal obligations
  • Improve our products and services

3. SHARING YOUR INFORMATION

We may share your information with:

  • Shopify (our e-commerce platform provider)
  • Payment processors
  • Shipping carriers
  • Service providers who assist our business operations
  • Legal authorities when required by law

4. YOUR RIGHTS

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Rectify inaccurate information
  • Data portability
  • Withdraw consent for marketing communications
  • Lodge a complaint with a supervisory authority

5. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers, including compliance with GDPR and UK data protection laws.

6. DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. SECURITY

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. COOKIES

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

9. CONTACT US

For questions about this Privacy Policy or to exercise your rights, contact us at:

  • Email: ksuva.contacto@gmail.com
  • Phone: +52 331 869 7408
  • Address: Paloma 1506, 45133 Zapopan, Jalisco, Mexico